Effective date and last updated: 18 October 2026.
Who is responsible
Dr Gaurav Solanki operates drgauravsolanki.com, his professional website, in association with Cult Aesthetics. Dr Gaurav Solanki is the privacy contact and Grievance Officer for this website. Email info@cultaesthetics.in with the subject “Privacy request — Dr Gaurav Solanki”.
Correspondence address: Cult Aesthetics, 67 Residency Green, 3rd Floor, Jal Vihar Colony, Sector 46, Gurgaon, Haryana 122003, India.
What this policy covers
This policy explains personal information handled when you visit this website, use its public features or contact the clinic through its links. Educational content does not replace an individual medical consultation. Do not use website comments, email or WhatsApp for a medical emergency.
Information you provide
If you contact us by phone, email or WhatsApp, we receive information you choose to provide, such as your name, contact details, appointment preferences, messages and any scalp photographs or health information you send. It is used to respond to your enquiry, arrange a consultation and support appropriate assessment or care. Please send only information needed for your enquiry and avoid including other people’s information without their authority.
These communications also pass through the relevant telephone, email or messaging provider. Their own terms and privacy policies apply to their processing, including WhatsApp’s privacy policy.
Website usage, cookies and local storage
Hosting and delivery services receive technical information when your browser requests a page, such as an IP address, request time, requested page, browser or device information and any referral information your browser sends. This supports website delivery, security, troubleshooting and measurement.
The website loads Google analytics and tag-management tools, including code supplied through Google Site Kit. These tools may process device, browser, page, referral, approximate-location and interaction information, and may use cookies or identifiers depending on their configuration. See the Google Privacy Policy and Google Analytics data guidance.
The website also loads a Hostinger Reach script. Requesting this resource sends ordinary connection information to Hostinger. No newsletter signup is required to read this website. See Hostinger’s privacy policy.
Third-party resources may load when a page opens; the site does not currently provide a cookie-consent panel that blocks all such resources before they load. You can control cookies, local storage and third-party resources through your browser settings or content-blocking tools. Blocking them may affect some features.
The consultation prompt stores a timestamp in your browser under the key cultConsultPopShown. The site uses that timestamp to avoid showing the prompt again within 24 hours. This does not mean the stored timestamp is automatically deleted after 24 hours; you can clear it through your browser’s site-data settings.
If you choose to save your name, email and website when leaving a comment, WordPress may keep convenience cookies for up to one year. Visiting the WordPress login page can set a temporary test cookie. Login and editing cookies apply to authorised site administrators and editors.
Public comments
Where comments are enabled, submitting a comment provides the comment text, name, email address, optional website, IP address and browser information. The comment and display name may become public after moderation; the email address is not intended to be displayed publicly. Please do not post health information, photographs, phone numbers or other sensitive information in public comments.
If the site displays an avatar through Gravatar, an email-derived identifier may be sent to that service to retrieve the image. Its handling of information is described in Automattic’s privacy policy. Comments may also be checked for spam.
Embedded maps, videos and external links
Some pages embed Google Maps or YouTube. An embed may load when you open or scroll a page, before you press Play or interact with a map. These services may receive technical and interaction information, use cookies or associate activity with an account if you are signed in. Browser settings or content-blocking tools may let you restrict these resources. External websites linked from this site have their own privacy policies.
Why information is used and who may receive it
Information is used to operate and protect the website, understand content use, answer enquiries, arrange appointments, assess information voluntarily provided for a consultation, moderate comments, maintain necessary records and address complaints, misuse or security incidents.
Authorised clinic personnel and service providers may handle information as needed for these purposes. These include hosting and technical-support providers, analytics and embedded-media services, communications providers, and professional advisers. Information may also be disclosed where required or permitted by law. Providers may process information in other countries according to their infrastructure and terms.
Sending an enquiry or scalp photograph is not permission to use it in advertising, testimonials, before-and-after material or a public case report. Any proposed public use of identifiable patient material requires separate, specific consent.
How long information is retained
Personal information is retained for the purpose for which it is needed and for applicable clinical-record, legal, regulatory, accounting, security or dispute-related obligations. The appropriate period depends on the type of record and whether an enquiry becomes a consultation or treatment. When information is no longer needed, it is deleted or de-identified as appropriate, subject to these obligations and backup-management processes.
Comments and their associated information can remain stored until removed; there is no fixed automatic deletion period stated here. Third-party services apply their own configured retention periods. The consultation-prompt timestamp and comment-cookie behaviour are described above. To ask about a particular record or request deletion, use the privacy contact below.
Your choices, requests and complaints
Subject to applicable law and identity verification, you may ask what personal information is held about you, request access or correction, withdraw consent for optional processing, or request deletion of information that is no longer required. Withdrawing information needed for a consultation may affect the ability to provide that service. Some records may need to be retained for clinical, legal, security or dispute-related reasons.
Contact Dr Gaurav Solanki at info@cultaesthetics.in for privacy requests or grievances. Include enough detail to identify the relevant interaction. Please do not send identity documents or additional medical information unless specifically requested through an appropriate channel. We may need to verify your identity before acting and will explain any applicable limitations on the request.
Children and young people
For an enquiry about someone under 18, a parent or lawful guardian should contact the clinic. Please do not send a child’s health information or photographs without authority to do so. If you believe information about a child has been provided inappropriately, contact the privacy address so it can be reviewed.
Security
This website uses HTTPS to protect information in transit between your browser and the website. No method of online transmission or storage is completely secure. Please limit the sensitive information you send through general enquiry channels and contact the clinic to discuss an appropriate way to provide further records.
Changes and contact
This policy may be updated as the website, services or legal obligations change. The latest version and update date will appear on this page. Material changes affecting information already provided will be communicated where required by applicable law.
Privacy contact and Grievance Officer: Dr Gaurav Solanki
Email: info@cultaesthetics.in
Correspondence: Cult Aesthetics, 67 Residency Green, 3rd Floor, Jal Vihar Colony, Sector 46, Gurgaon, Haryana 122003, India.